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Welcome to www.usleducation.com

How to Order

Welcome to usleducation.com! We invite you to shop with us without the hassle of registering or remembering password! But, we do encourage you to register to enable us to update you with the latest Parents’ Bulletins, Promotions and Products information. We provide you fast and easy steps to make an order.

Order Online Now!
10 Simple Steps:
Step 1:
Browse Products
Step 2:
Add to Cart
Step 3:
View your Cart and estimate Shipping Cost
Step 4:
Proceed to Checkout
Step 5:
Login or Register to Make Order
Step 6:
Register with Billing Address
Step 7:
Update Shipping Cost
Step 8:
Show Payment Gateway Info
Step 9:
Confirm your Order
Step 10:
Redirect to Payment Gateway Page to Make Payment
Step 1: Browse products

You can browse our products by click on “CATEGORIES” the left or click on the “PRODUCTS” link in the top menu. You can view the product description and more product photos by double-clicking the product photo.

Step 2: Add to Cart

Key in the quantity you required and click "ADD TO CART" button to purchase.

Step 3: View your cart and estimate Shipping Cost

Click on "MY CART" button to display your Shopping Cart with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered on this page by clicking “EDIT”. Click on the "UPDATE SHOPPING CART" button to find out the total amount incurred for your orders. To continue ordering, click on the "CONTINUE SHOPPING" button.

Step 4: View your cart and estimate Shipping Cost

Click on "MY CART" button to display your Shopping Cart with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered on this page by clicking “EDIT”. Click on the "UPDATE SHOPPING CART" button to find out the total amount incurred for your orders. To continue ordering, click on the "CONTINUE SHOPPING" button.

You can also use the Shipping Calculator to estimate the shipping cost by filling up the Estimate Shipping form and click on the “GET A QUOTE”

Here you are requested to select your preferred mode of shipping:
- Standard Shipping
- Self Pickup (From USL warehouse in Kajang (see Location))

Select your shipping method and click on “Update Total” to see your actual amount to pay.

Step 5: Login or Register to Make Order

After checking out, you will be prompted to:
You may “LOGIN” to order if you already have an account. Or you may “REGISTER” as a new user to make an order.

Step 6: Register with Billing Address

You are required to fill in your account password and billing address. Click on “CONTINUE” to proceed.

Billing Information - Where you can select your billing address from your address book or enter a new address.
Shipping Information - Where you can select your shipping address from your address book or enter a new address.

Step 7: Update Shipping Cost

You may update your shipping cost by selecting your shipping method and click on “CONTINUE”.

Step 8: Show Payment Gateway Information

We accept major credit cards such as Mastercard, Visa and Debit Cards. Click on the “CONTINUE” button to proceed to NBePay Payment Gateway secure site for your payment.

Step 9: Confirm your Order

You may click on “PLACE ORDER” after you have verified all the details of you order.
This step summarizes all your purchase information including the total amount payable inclusive of the shipping and handling charges. Please check all the details on this page to make sure all the details are accurate before proceeding.

Step 10: Payment Gateway Page

Please key in all the information required and click “PAY ONLINE” to complete the payment process. There will be a notification from the secure site informing whether your payment transaction is successful within a minute or two. You are also required to read and accept the "E-Commerce Policy" before proceeding.

Step 11: Complete order

After the payment, you will be redirect back to our website and logged in with your account. You will be able to view your complete order info and wait for our delivery. Should we need to contact you with regard to your order, we will do so using e-mail, fax or phone details supplied in your order.


TERMS & CONDITIONS

Dispute Policy

Any transaction disputes will only be entertained if reported within 3 (three) working days.

Delivery

Most items are shipped from our warehouse and should arrive in 7 to 14 working days if there are in stock for orders within Peninsular Malaysia.

Return & Exchange

All product sold are not returnable nor exchangeable. We inspect every product thoroughly before we ship in order to ensure our customers’ satisfaction. But, we advise you to inspect your order when it arrives. If you have any damage or a shortage, please inform us within 7 working days. You may refuse damaged boxes, pending for further inspection. If you decide to return a product, inform us by phone at 03-8737 7323. Return items should be sent together with the box and the packaging material to us. We will replace the product subject to stock availability. Buyer is chargeable with the cost of shipping, handling and insurance.

Pricing and Specification

Prices shown in this web site are in Ringgit Malaysia. We reserve the right to change price due to increased cost, or to correct catalog mistakes in pricing and/or specifications. If the price change is more than 10%, we will notify you before filling your order. Changes rarely happen and in any situation, your complete satisfaction is always guaranteed!

Shipping Charges

International Customers: If you are international customer with a shipping address outside Malaysia, all our products will be shipped via Fedex or other international courier service to you. We will also help you to find carrier that provides the cheapest shipping fee to your country.

Malaysia and Singapore Customers: If you are in Malaysia or Singapore, normal transport will be used. Skynet, Poslaju and other courier services are upon request. You can also visit our showrooms or call us for our list of dealers information. You may also arrange you own transport. All transaction will be done in Ringgit Malaysia.

Shipping charges are based on the volumetric weight and the geographical destination. Please refer to FEDEX website and Skynet website for terms and conditions. Our shopping cart system is designed to compute the total shipping and handling charges after you have filled in the required information.

Stock Availability

Prices, specifications and availability of products are subject to change without any notice. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction. If a product is not currently available due to unforeseen circumstances or reasons, we will keep you posted on the next delivery date.

Online Security

usleducation.com accepts MasterCard and Visa credit card payments. usleducation.com has been designed as an on-line commerce environment that is safe, easy, and respectful to our customers. This site was developed to support secure on-line purchasing through the Secure Socket Layer (SSL) technology. This technology works best when the site is viewed using Microsoft's Internet Explorer or Netscape's Navigator browser. All information that you provide during the shopping process is encrypted for your protection. You will know you are in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer. Look for these signs before entering your billing information. Information provided to usleducation.com as a result of your on-line purchase is treated as confidential.